Overview:
At Code From Basics, we strive to provide high-quality education and excellent service to our students. We understand that circumstances can change, and you may need to request a refund for your course. This policy outlines the terms and conditions under which refunds will be processed.
1. Eligibility for Refunds:
- ● Course Cancellation:If a course is canceled by Code From Basics, you are entitled to a full refund.
- ● Withdrawal Before Course Start: If you withdraw from a course before the start date, you are eligible for a full refund minus any non-refundable administrative fees.
- ● Withdrawal After Course Start: No refund
2. Non-Refundable Fees:
Certain fees are non-refundable. These may include but are not limited to:
- ● Registration fees
- ● Administrative fees
- ● Course materials fees (if already provided)
3. Refund Process:
- ● Request Submission: To request a refund, you must submit a written request to contact.cfb@gmail.com or through our online refund request form.
- ● Review and Approval: Refund requests will be reviewed and processed within 14 business days. Approval will be communicated via email.
- ● Payment of Refund: Approved refunds will be processed using the original payment method. Please allow an additional 5-10 business days for the funds to appear in your account, depending on your bank or payment provider.
4. Exceptional Circumstances:
In cases of exceptional circumstances such as medical emergencies or other serious issues, please contact our support team at contact.cfb@gmail.com to discuss potential special accommodations or partial refunds. Documentation may be required.
5. Course Transfers:
Instead of a refund, you may request to transfer your enrollment to another course offered by Code From Basics. Transfer requests are subject to availability and must be made before the course start date.
6. Contact Information:
For any questions regarding this refund policy or to request a refund, please contact:
- ● Email: contact.cfb@gmail.com
- ● Phone: 9080863347
- ● Office Address: 35/100, Halls Road, Kilpauk, Chennai-10
7. Changes to the Refund Policy:
Code From Basics reserves the right to modify this refund policy at any time. Any changes will be communicated to enrolled students via email and updated on our website.